Facthory turns observed work into a living, governed operating standard.
Reconstruct actual execution from systems, communications, documents and frontline activity.
System events
Email threads
Documents and forms
Human activity
Facthory reads the traces work already leaves behind: transactions, tickets, emails, forms, spreadsheets, meeting decisions, documents, videos and agent activity. Durable agents connect those fragments into a process model that shows how work actually moves across people, systems and organizational boundaries.
Infer real process sequences across applications, people, documents and communication channels.
Recover approvals, decisions, exceptions and handoffs buried inside long-running email threads.
Detect how the same process actually differs across teams, sites, products and exceptions.
Expose waiting time, stalled approvals, repeated handoffs and work accumulating between steps.
Identify redundant controls, duplicate data entry and administrative loops that add cost without proportional value.
Separate mandatory controls from historical habits before recommending process changes.
A process diagram drawn in a workshop shows how people think work should happen. Facthory reconstructs how it actually happens. Each discovered step can remain linked to supporting evidence such as system events, documents, messages, approvals and observed activity. That distinction matters when optimizing regulated operations. The platform can distinguish unnecessary friction from controls that exist for legal, safety, quality or audit reasons, then propose improvements around those constraints instead of blindly removing steps.
Measure waiting, rework, handoffs, exceptions and unnecessary administrative effort.
Recommend changes within business, regulatory, quality and safety constraints.
Route material changes to process, compliance and domain owners.
Detect drift and feed validated improvements back into the operating standard.
Durable agents can transform validated workflows into structured SOPs, draft missing procedures from existing evidence, reconcile conflicting instructions and maintain the link between the published standard and how work is actually performed.
Generate structured procedures from validated process evidence, policies and expert decisions.
Recover procedures already hidden across legacy documents, email threads and operational communication.
Detect when real execution drifts from the published standard and propose controlled updates.
Discover and standardize processes that cross departments, systems and communication channels.
Discover execution paths, exceptions, delays and workarounds across day-to-day operations.
Trace deviations, approvals, CAPA steps and procedural conformance against required controls.
Expose administrative friction across finance, HR, procurement and internal service workflows.
Standardize technical reviews, change processes, investigations and expert handoffs without flattening necessary complexity.
Every process improvement leaves the organization with more than a faster workflow. It leaves behind validated knowledge about how work should be performed, where controls belong, which exceptions matter and what evidence proves compliance. Facthory preserves that learning inside the Living Operational Model, so future teams and agents begin with the current operating standard instead of rediscovering it from scratch.
The best SOP is not written from memory. It is built from how the organization actually works.
Connect the systems, documents and communication channels where the process leaves evidence.
Reconstruct the real workflow, including variants, approvals, exceptions, dependencies and hidden handoffs.
Identify delay, rework and bureaucracy while separating required controls from removable friction.
Generate improved process options within regulatory, quality, safety and organizational constraints.
Author, approve and publish the validated SOP with evidence, ownership and version history.
Compare real execution with the standard and propose updates as work evolves.
Trace discovered steps and SOP content back to the operational evidence supporting them.
Identify alternate paths, local deviations and recurring exceptions automatically.
Measure where work waits rather than relying only on total process duration.
Map regulatory, quality, safety and approval requirements to specific process steps.
Draft structured procedures from approved workflows, controls, evidence and expert decisions.
Track procedure changes, approvals, effective dates and historical operating standards.
Compare observed execution with approved standards and surface material deviations.
Run long-lived discovery, analysis and SOP maintenance work across changing enterprise evidence.
Process optimization fails when every approval is treated as waste or every existing step as sacred. Facthory reasons over the purpose, evidence and governing requirement behind each control, helping teams distinguish compliance-critical safeguards from inherited bureaucracy and redesign the surrounding workflow accordingly.
Critical work still spans too many systems, handoffs and communication channels, making delay and lost context difficult to see.
interruptions per workday
of time lost to work about work
already use agents for workflows
Start with one process. Facthory reconstructs the real workflow, identifies friction, protects required controls and turns the validated result into a governed SOP that can continuously improve.
